When ordering an nbn™ service in a Fixed Wireless area, have a discussion with your current service provider about your existing landline.
If you have an existing copper phone line it is important to consider keeping it in service for emergency communications, especially if you don’t have good mobile phone coverage at your home or business.
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Learn about the nbn™ access network
nbn is committed to providing access to fast broadband services throughout Australia. Our current plan is to take advantage of existing network infrastructure, and upgrade it to work with the rest of the nbn™ network rollout.
The nbn™ network is one of the most advanced technology projects in Australian history – but understanding how it gets to you is easy.
From the equipment you use, to the network itself, there are a number of factors that can have an impact on your internet experience.
Your questions answered
Australia is currently undergoing a digital transformation from a copper backbone network, to a fibre backbone network. This will affect the way you currently use your landline, particularly in a power outage.
nbn is a wholesaler. When choosing a plan over the nbn™ network from your service provider, be sure to ask about the average speeds you are likely to experience during peak times.
Equipment connected over the nbn™ network will not work during a power blackout. Below is more information about how each technology used in the nbn™ Multi Technology Mix (MTM) is affected by power loss.
The rollout of the nbn™ network will involve new technologies and some existing devices may not be compatible with these at all times.
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at the Which services will be switched off? page