Do you rely on your landline for communication?
When ordering an nbn™ service in a Sky Muster™ area, have a discussion with your current service provider about your existing landline.
If you have an existing copper phone line it is important to consider keeping it in service for emergency communications, especially if you don’t have good mobile phone coverage at your home or business.
The next step is to contact an internet service provider and order a plan that suits your individual needs.
Can we help you with something else?
Learn about the nbn network
From the equipment you use, to the network itself, there are a number of factors that can have an impact on your internet experience.
Your questions answered
Australia is currently undergoing a digital transformation from a copper backbone network, to a fibre backbone network. This will affect the way you currently use your landline, particularly in a power outage.
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at the Which services will be switched off? page