^Fixed line network excludes nbn™ Fixed Wireless and Sky Muster™ satellite networks. Average busy period download and upload speeds. ACCC report August 2019, based on a sample of providers and plans. Your experience may vary depending on factors like your nbn™ access technology, your internet provider, plan and equipment.
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If the nbn™ broadband access network is available at your address.
Contact a phone or internet provider and choose a plan that suits your needs.* There is no need to contact nbn directly.
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nbn is a provider of wholesale speeds to phone and internet providers. Your experience, including the speeds actually achieved over the nbn network, depends on the nbn access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by network congestion on nbn’s Fixed Wireless network, including during busy periods. Satellite users may experience latency. nbn wholesale speed tiers available to your provider vary depending on the access technology in your area.